Payment Policy

At Zaxa Store, we are committed to making your payment experience secure, transparent, and convenient. Please review our payment policy to understand the methods we accept, how payments are processed, and other important information.

What payment option can I use to place orders?

We want to make buying your favorite products easy and fast , We accept the following payment options:

  • Visa
  • MasterCard
  • American Express
  • Apple Pay
  • Google Pay
  • Diners Club
  • Discover
  • Maestro
  • PayPal
  • Shop Pay
  • Union Pay

Payment Processing

Once your purchase is complete, you will receive an order confirmation email summarizing your items and payment details. Please keep this email as proof of your transaction. Your selected payment method will be charged at the time of purchase. Transactions will appear on your statement as Zaxa Store or via the name of our payment processor.

How we protect your information

We uses Secure Sockets Layer (SSL) technology to provide you with the safest, most secure shopping experience possible. SSL technology enables encryption (scrambling) of sensitive information during your online transactions. All of the forms on our site are secured with SSL technology so your personal information stays safe and out of malicious hands. Who we give your information to Payment processing people provide secure payment processing services. Note your payment card details are not shared with us by the provider.

Information we collect

The information you give us may include your name, postal and billing address, e-mail address, phone number, financial and credit card information, login and password details. If you provide us payment details or purchase through our Platforms, we will not store or collect your payment card details. Instead, that information is provided directly to our third-party payment processors who use your personal information. Please see the Payment processing section below for more information.

Failed or Declined Payments

If your payment is declined, verify your card or wallet details and ensure your bank allows online transactions. Orders will not be completed until payment is successfully processed. For persistent issues, please contact our support team for assistance.

If you have any questions or issues with payments, our team is here to help:

Our Contact Details:

Trading Name: Zaxa Store

Registered Company Name: Street Ecom Ltd

Company Number: 16197923

Registered Address: 71–75 Shelton Street, Covent Garden, London WC2H 9JQ, United Kingdom

Email: info@zaxastore.com

Phone Number: +447520606667

Support:  Monday to Friday: 8:00 am – 6:00 pm